99g77 Terms and Conditions

1 General Provisions and Definitions

In these Terms, "99g77", "we", "our", or "Platform" refers to 99g77's online casino and betting services. "User", "you", or "player" refers to any person registered on the Platform.

99g77 operates as a trusted online entertainment platform for players in Bangladesh. Our platform offers cricket betting, live casino, slots, fishing games, and other entertainment services. All services on the platform are provided for entertainment purposes only.

• 99g77 reserves the right to modify these Terms at any time.
• Updated Terms will take effect from the date they are published on the website.
• It is the user's responsibility to review the Terms regularly.
• Continued use of the platform after any changes will be considered acceptance of the new Terms.

2 Eligibility and Age Verification

To participate on the 99g77 platform, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• You must create an account in your own name — not on behalf of or as a representative of anyone else.
• Creating multiple accounts for the same person is strictly prohibited.

99g77 may request documents for age or identity verification at any time. Failure to provide the required documents may result in the account being temporarily suspended. If an underage account is found, it will be closed immediately and deposited funds may be forfeited.

3 Account Registration and Management

All information you provide when creating an account on 99g77 must be completely truthful, accurate, and up to date. Providing false or misleading information may result in account termination.

• Keeping your account password secure is entirely your responsibility.
• Sharing or transferring account access to anyone else is prohibited.
• Any unauthorized access must be reported to our support team immediately.
• Use a strong password to keep your account secure.
• You are solely responsible for all activity carried out through your account.

99g77 reserves the right to investigate, suspend, or close any account on grounds of security, fraud prevention, or suspected rule violations. Supporting documents may be requested in such cases.

4 Deposits, Withdrawals, and Payment Policy

The following rules apply to financial transactions on the 99g77 platform:

• Minimum deposit: ৳300 per method.
• Minimum withdrawal: ৳1,000.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Withdrawal processing time: Generally completed within 30 minutes to 3 hours.
• Deposits and withdrawals may only be made through your own verified payment account.
• Transactions through third-party accounts are strictly prohibited.

If suspicious financial activity is detected, withdrawals may be temporarily suspended and additional verification may be requested. If money laundering or fraud is detected, the account will be closed immediately and the relevant authorities will be notified.

5 Bonus, Promotion, and Reward Terms

99g77 offers bonuses and promotional offers from time to time. Accepting these bonuses is subject to the following terms:

• Welcome bonus: 200% bonus on the first deposit, up to a maximum of ৳8,000.
• Wagering requirement: Withdrawals are not permitted until the bonus amount has been wagered 15 times.
• Each bonus offer has its own validity period and conditions, which are stated in the offer details.
• If bonus abuse or fraud is found, the bonus will be forfeited.
• Claiming multiple bonuses from the same household or device is prohibited.
• A bonus may only be claimed once and cannot be transferred to another account.

99g77 reserves the right to modify, suspend, or cancel any bonus offer. These terms also apply to bonus cashback, free spins, and other rewards.

6 VIP Program and Loyalty Rewards

The 99g77 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback benefit for each tier is as follows:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

You can advance to higher VIP tiers by playing regularly. Additional benefits and special offers are available at each tier. 99g77 reserves the right to modify the terms and benefits of VIP tiers. VIP benefits may be removed if an account is inactive or if rules are violated.

7 Gaming Rules and Fair Play Policy

99g77 is committed to ensuring fair and transparent gaming. All games on our platform operate using secure and reliable technology.

• Any attempt to manipulate or exploit game outcomes is strictly prohibited.
• Using bots, automated software, or artificial intelligence to play games is prohibited.
• Attempting to gain an advantage by using multiple accounts is strictly prohibited.
• Exploiting any technical flaw or vulnerability in the platform is prohibited.
• Colluding with other players to gain an unfair advantage is prohibited.

99g77 reserves the right to void any game or round where an abnormal result occurs due to a technical error. In such cases, the amount wagered on the affected bet will be refunded.

8 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the 99g77 platform:

• Using the platform for money laundering or processing illegal funds.
• Participating in fraud, deception, or any other illegal activity.
• Attempting to break or bypass the platform's security systems.
• Harassing, intimidating, or behaving inappropriately toward other users.
• Creating an account using a fake identity or false information.
• Applying planned betting strategies with the intent to abuse bonuses.

If these rules are violated, 99g77 may immediately close the account, forfeit deposited funds, and notify the relevant authorities if necessary.

9 Privacy and Data Protection

99g77 places the highest priority on protecting your personal information and financial data. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information is used solely for the purpose of providing services and verifying identity.
• Your information is not shared with third parties, except where required by law.
• Financial transaction data is processed with the highest level of security.
• To learn more about how your information is used, please read our Privacy Policy.

Even after an account is closed, your data may be retained for a specified period as required by law.

10 Responsible Gaming Policy

99g77 firmly believes in responsible gaming. Gaming should be for entertainment purposes only — not as a source of income.

• You can set deposit or betting limits on your own account.
• There is an option to temporarily or permanently suspend your own account if needed.
• If you notice signs of gaming addiction, contact our support team immediately.
• It is every guardian's responsibility to keep minors away from gaming.

11 Dispute Resolution and Complaints Process

If you have an objection or complaint, please follow the process below:

• First, contact our support team directly through 24/7 live chat.
• If the issue is not resolved via live chat, send a detailed email to [email protected].
• After receiving your complaint, we will endeavor to respond within the set timeframe.
• All complaints will be reviewed with complete impartiality.

Decisions made by 99g77 will be considered final. In disputes, decisions will be based on our system logs and records.

12 Limitation of Liability

99g77 accepts no liability for the following:

• Interruptions to a game or betting session caused by loss of internet connection.
• Account losses resulting from the user's own negligence or lack of security.
• Delays or errors on the part of third-party payment service providers.
• Unexpected technical issues or disruptions related to server maintenance.
• Certain services becoming unavailable due to changes in law.

In any circumstance, the maximum liability of 99g77 is limited to the balance currently held in the user's account.

13 Account Closure and Termination of Service

You may voluntarily close your account at any time by contacting our support team. Any remaining balance at the time of closure will be returned in accordance with withdrawal rules, provided there are no pending obligations.

99g77 reserves the right to close an account for the following reasons:

• If any provision of these Terms is violated.
• If evidence of fraud or illegal activity is found.
• In cases of prolonged inactivity (the specific timeframe will be determined).
• If it is no longer possible to continue providing the service for legal or regulatory reasons.

14 Miscellaneous Provisions

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect. Waiving or not enforcing any provision of these Terms will not be considered a waiver of that provision in the future.

• These Terms constitute the entire agreement between 99g77 and the user.
• These Terms have been prepared in Bengali and the Bengali version is the authoritative text.
• Any amendment to the existing Terms will not take effect unless communicated in writing.

For any questions or clarifications, contact our 24/7 support team. We are always here for you.