99g77 Privacy Policy
Your personal information is completely safe with us. Learn in detail how 99g77 collects, stores, and protects your data.
Table of Contents
Introduction
99g77 ("we", "our", or "platform") operates a safe and reliable online entertainment platform for players in Bangladesh. Your privacy is our highest priority. This privacy policy explains what types of personal information we collect, how we use that information, and how securely we keep your data.
By using or registering on the 99g77 website, you are agreeing to this privacy policy. Please read this policy in full. If you disagree with any part of this policy, please stop using our services and contact our support team directly.
This policy applies to all 99g77 services, the mobile site, and any form of communication with us. We always strive to follow the best international standards for data protection.
What Information We Collect
For registration and service delivery on 99g77, we may collect the following types of information:
2.1 Information You Provide Directly
When you open an account or contact us, we collect:
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- Payment information — bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Identity verification documents (such as national ID or passport details, when required)
2.2 Automatically Collected Information
When you use our platform, the following information may be recorded automatically:
- IP address and device identifier information
- Browser type and operating system
- Page visit history and duration
- Referral source (how you arrived at our site)
- Gaming activity and transaction history
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may also receive limited information from trusted third parties. In such cases, data is used only for legitimate purposes.
How Information Is Used
99g77 uses collected personal information only for the following purposes:
Account Management: Information is used to create, verify, and keep your account secure.
Transaction Processing: Payment information is required to complete deposits and withdrawals.
Age Verification: To ensure access is granted only to those aged 21 and above.
Customer Support: To provide quick and effective resolution of your complaints or questions.
Security and Fraud Prevention: To detect suspicious activity and maintain platform security.
Service Improvement: To analyze usage patterns in order to further improve the user experience.
Responsible Gaming: To identify unhealthy gaming habits and provide timely support.
Promotional Communications: To inform you about bonuses, offers, and updates if you consent — however, you can stop these communications at any time.
Data Storage and Security Measures
99g77 adopts industry-standard technical and organizational measures to protect your information. Our security framework includes:
- SSL Encryption: All data transferred between your browser and our servers is encrypted using TLS/SSL technology.
- Secure Server Infrastructure: Our data centers are protected by both physical and digital security.
- Restricted Access: Only authorized personnel can access the information they need.
- Regular Security Reviews: Our systems undergo regular security audits.
- Data Minimization: Only the information necessary to provide services is collected.
Your information is stored for as long as your account remains active or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period to fulfill regulatory requirements.
Sharing Information with Third Parties
99g77 never sells your personal information or shares it with third parties in an inappropriate manner. However, in specific circumstances we may share limited information with the following parties:
5.1 Payment Processors
Information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway. These parties follow their own privacy policies.
5.2 Technology and Service Partners
Information required only for service operations is shared with game software providers, technical support providers, and data analytics partners. These partners' use of data is restricted under strict contractual terms.
5.3 Legal Obligations
We may be required to provide information to authorities under a court order, a request from an investigative body, or applicable law. In such situations, we always seek legal advice before taking action.
5.4 Corporate Changes
In the event of a merger, acquisition, or asset transfer involving 99g77, user information may be transferred. In such cases, you will be notified in advance.
Cookies Policy
The 99g77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
6.1 Cookies We Use
- Essential Cookies: These are necessary to maintain login sessions and keep core functionality active.
- Performance Cookies: To analyze how different parts of the site are being used.
- Preference Cookies: To remember your language preferences and interface settings.
6.2 Cookie Controls
You can delete or block cookies at any time from your browser settings. However, disabling certain cookies may limit some functionality of the site.
Your Rights
99g77 believes every user should have full control over their own personal information. You have the following rights:
Right of Access: You have the right to know what information we hold about you.
Right to Correction: If there is incorrect information in your account, you can request that it be corrected.
Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not be fully possible if legal obligations exist.
Right to Restrict Processing: In some cases you can request that the processing of your information be limited.
Right to Object: You can object to your information being used for marketing communications and stop those communications.
Data Portability: Where applicable, you can request your information in a structured digital format.
To exercise any of these rights, please contact our support team directly.
Privacy Protection for Minors
99g77 is strictly a platform for adults. This service is available only to those aged 21 and above. We do not intentionally collect any information from minors.
Age verification is mandatory during the registration process. If a minor opens an account using false information and we detect this, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects their minor child is using 99g77, please contact our support team immediately.
Changes to the Privacy Policy
99g77 reserves the right to update this privacy policy when necessary. If significant changes are made to the policy, we will notify you in the following ways:
- A special notice will be published on the website.
- A notification will be sent to your registered email address.
- The date of the updated policy will be reflected at the top of the page.
Continued use of the platform after a policy update will be taken as your consent to the revised policy. We therefore recommend reviewing this page regularly.
If you need a previous version of the privacy policy, it can be obtained from our support team.
Contact and Complaints
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us:
Email: [email protected]
Live Chat: 24/7 support in Bengali is available — via the chat button on the site.
After receiving your request or complaint, we generally aim to respond within business days. For complex matters, resolution may take a little more time, but we will always keep you updated on progress.
99g77 respects your privacy and is committed to protecting your information. We work toward building a safe and trustworthy online environment.
Have a Question? Our Support Team Is Always Ready
For any questions about your data security or privacy policy, our 24/7 Bengali support team is ready to help.